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Seminar - Dealing with Difficult People - Session 01 How To Maintain Control During Difficult Situautions

Seminar - Dealing with Difficult People - Session 01 How To Maintain Control During Difficult Situautions

Seminar - Dealing with Difficult People - Session 01 How To Maintain Control During Difficult Situautions
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Product Details:

Stop allowing others to push your buttons!
Do you want to “keep your cool” instead of getting mad?
Do you want to maintain control during difficult situations?

If so, this Seminar is for you.  Learn more about:


  • The fight or Flight Syndrome.
  • How to handle difficult situations.
  • Dealing with anger – yours and theirs.
  • Handling hurt feelings.
  • Deal with others who don’t recognize your valuable contributions.
  • Handling guilt feelings.
  • Dealing with others who have vowed revenge on you or you have revengeful feelings towards others.
  • The “If only.....” and “I should have....” syndrome.
  • Stuck record technique.
  • Using the stuck record technique.
  • Using logic instead of emotions when dealing with difficult situations.
  • Avoid defensiveness in communication.
  • ‘No’ isn’t a dirty word.
  • How to handle negative feelings or negative tapes that have been implanted in you as a child.
  • How to stay in control during difficult situations.
  • How to deal with “one of those days” when everything seems to go wrong.
  • Eliminating frustration and anger.

Learn how to Maintain Control During Difficult Situations by obtaining Roberta Cava’s 31 minute home-

based, on-line seminar entitled:

Maintaining Control During Difficult Situations ($25.00) 

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