Dealing with Difficult People
Series of Seminars

With Roberta Cava - author of the best-selling book;
Dealing with Difficult People

This series of seminars will enable you to control your moods by not allowing others to give you negative feelings.  You’ll learn how to control your anger and stress levels and obtain a psychological edge by improving your people skills.

Knowing techniques that work for dealing with difficult people and situations can boost your confidence, improve your competence, reduce stress and anxiety and increase your enthusiasm for life.

You’ll experience a feeling of accomplishment when you handle difficult situations well.  You employer, family, relatives and friends will trust and rely on you; will think twice before pushing you around; and will be more willing to try to please you.

How do I know the techniques really work?  Because more than 51,000 participants have attended my Dealing with Difficult People  seminar and have given their input.  Many took the time to write to me with examples of how they dealt with particularly difficult situations.  Those contributions are scattered throughout the seminars.  I endorse every technique and use them regularly.  Not only do I handle difficult situations better, but I’ve also gained control of my reactions to negative situations.  So can you!

Choose one or all of the following sessions that cost only $25.00 per session or buy two of the Dealing with Difficult Supervisors; Subordinates, Clients, Husbands, Wives, Children, In-Laws, or Seniors for only $40:

Title of Session		Length (minutes)
1.	Maintaining Control During Difficult Situations	32	$25
2.	Dealing with Different Personality Types	33	$25
3.	Dealing with Criticism	34	$25
4.	Dealing with Difficult Supervisors – Part One	38	$25
5.	Dealing with Difficult Supervisors – Part Two	36	$25
	Dealing with Difficult Supervisors - Part One + Part Two		$40
6.	Dealing with Difficult Co-Workers	38	$25
7.	Dealing with Difficult Subordinates – Part One	38	$25
8.	Dealing with Difficult Subordinates – Part Two	39	$25
	Dealing with Difficult Subordinates - Part One + Part Two		$40
9.	Dealing with Difficult Clients – Part One	32	$25
10.	Dealing with Difficult Clients – Part Two	30	$25
	Dealing with Difficult Clients - Part One + Part Two		$40
11.	Dealing with Difficult Husbands – Part One	34	$25
12.	Dealing with Difficult Husbands – Part Two	35	$25
	Dealing with Difficult Husbands - Part One + Part Two		$40
13.	Dealing with Difficult Wives – Part One	31	$25
14.	Dealing with Difficult Wives – Part Two	31	$25
	Dealing with Difficult Wives - Part One + Part Two		$40
15.	Dealing with Difficult Children – Part One	40	$25
16.	Dealing with Difficult Children – Part Two	37	$25
	Dealing with Difficult Children - Part One + Part Two		$40
17.	Dealing with Difficult Relatives	34	$25
18.	Dealing with Difficult Brothers	36	$25
19.	Dealing with Difficult Sisters	32	$25
20.	Dealing with Difficult Parents	40	$25
21.	Dealing with Difficult In-Laws – Part One	33	$25
22.	Dealing with Difficult In-Laws – Part Two	32	$25
	Dealing with Difficult In-Laws - Part One + Part Two		$40
23.	Dealing with Difficult Seniors – Part One	31	$25
24.	Dealing with Difficult seniors – Part Two	33	$25
	Dealing with Difficult Seniors – Part One + Part Two		$45
25.	Dealing with Difficult Teens and Young Adults	33	$25

Steps to take when making a purchase:

1. Make sure you give yourself adequate time to view the presentation.  Even though most sessions are from 30 to 40 minutes, you may wish to pause or go back to earlier slides.  You may also like to take notes along the way, so one session might take you from one to three hours, depending on how long you wish to take.
   
   
2. Choose the session you wish to take.
   
   
3. Follow the prompts for payment.
   
   
4. Download and print out the seminar notes so you can add your own comments as you proceed through the session.
   
   
5. Click on the free bonus chapter from one of Roberta Cava’s books about Dealing with Difficult People.